S
SETTL
LoginRequest a demo
72%CONTAINED
486
TICKETS SETTLED TODAY
41sMEDIAN RESOLVE
4.6CSAT
AI SUPPORT OPS · DELIVERY

Tickets that close themselves.

Autonomous agents that read the ticket, pull the live order, and take the action — while the queue empties behind them.

Request a demoLet's settl it now →or watch one resolve ↓

Let's settl it now.

Talk to the same agent your customers get. Ask where an order is, or ask for a refund.

TAP CALL TO TALK
01 LISTEN
02 GROUND
03 LOOK UP
04 ACT
05 SCORE
06 LEARN
It picks up

A real complaint, 40 minutes into a 30-minute promise.

It checks your policy

The answer is cited from your own document — or it hands off.

It sees the live order

Rider, distance, ETA — pulled before it says a word.

It takes the action

The credit is applied to the order — not promised, done.

It gets graded

An independent judge scores the whole interaction.

It compounds

Every resolution makes the next one cheaper.

S
Settl
LISTENING · #ST-48213
0:04
It's 40 minutes late. Where is my order??
Checked your delay policy — ₹50 credit applies
Found the rider — 1.2 km away, arriving 8:25
✓₹50 credit applied to the order
Sunil is 1.2 km away — arriving 8:25. I've added a ₹50 credit for the wait.
Oh great — thank you!
VOICE + CHAT · LIVE
RESOLUTION CONSOLE — assembling
02 · POLICY
“Orders delayed past 30 min qualify for a ₹50 credit.”
Delay policy · section 2.1
03 · LIVE ORDER
8:25ETA · 1.2 km
RIDER SUNIL K. · WHITEFIELD
04 · ACTION RECEIPT
Delay credit₹50
Policy checkPassed
Executed8:14 PM ✓
05 · JUDGE SCORE
96/ 100
GROUNDING
ACTION
POLICY
0 critical fails
06 · CONTAINMENT
41%72% · 12 WK
TICKET
Closed · 48s
CSAT 5 · NO HUMAN TOUCHED IT
OUTCOMES

Deflection is a metric. Resolution is the product.

0%
Containment
0%
Closed with a real action
−0%
Handle time
0
Days to live

* ILLUSTRATIVE BENCHMARKS FROM INTERNAL SIMULATION — NOT AUDITED CUSTOMER RESULTS.

ONE BRAIN, EVERY CHANNEL

Same ticket. Any door.

One agent, one memory, one policy — however the customer walks in.

SAME RETRIEVALSAME ACTIONSSAME AUDIT TRAIL
IN-APP CHAT
Wrong item — I got peanut butter, ordered almond.
Sorry about that. A replacement is on the way — free of charge, arriving 9:10. Keep the jar.
✓Replacement sent — no charge
DEPLOY

Two weeks to autonomous.

DAY 0
Connect
Inbox, order system, policy docs.
DAY 2
Grounded
Retrieval measured on your tickets.
DAY 5
Copilot live
Drafts and actions, human-approved.
DAY 9
Actions on
Reads auto-run, writes on one click.
DAY 14
Autonomous
Top intents graduate on judge sign-off.
ORDER MANAGEMENT·PAYMENTS·RIDER TRACKING·TICKETING·TELEPHONY·WAREHOUSE·MESSAGING·YOUR SYSTEM·
ORDER MANAGEMENT·PAYMENTS·RIDER TRACKING·TICKETING·TELEPHONY·WAREHOUSE·MESSAGING·YOUR SYSTEM·
TRUST
Human approves writes
Money never moves on the model's word.
Grounded or silent
Cited answer, or a handoff.
Identity before action
Your policy still has the final vote.
Read-only analytics
One guarded query, one table.
Deploys gated on quality
A regression blocks the release.
Your infra, your models
Self-hostable, provider-agnostic.

The queue that empties itself.

Give us your three worst intents and two weeks.

Try the live agenthello@settl.io